Contact form

An enquiry form — full name, email, phone and a message box, with a submit button. Someone fills it in, and the message arrives by email at the address set under Settings → Store details → Sender email in the Shopify admin.

This is not a newsletter signup. It doesn’t add anyone to a marketing list and it doesn’t create a customer record — it sends a one-off message. The newsletter signup in the footer is a separate block that goes to Klaviyo.

Settings

Fields

Setting	What it does
Show name field	On by default. Turn off to drop the name field entirely.
Name label	The label above the name field. Default “Full name”.
Make name required	Off by default. When on, the form won’t submit without a name and the label gets an asterisk.
Email label	The label above the email field. Default “Email”.
Show phone field	On by default. Turn off to drop the phone field.
Phone label	The label above the phone field. Default “Phone”.
Make phone required	Off by default.
Message label	The label above the message box. Default “Comments”.
Make message required	Off by default.

Submit button

Setting	What it does
Button label	The text on the submit button. Default “Submit”.
Button alignment	Left (default), Center or Right.

Messaging

Setting	What it does
Success message	Shown in place of nothing above the form after a message sends. Default “Thanks — we have your message and will be in touch shortly.”
Disclaimer	Optional small print below the fields — a privacy notice, say. Accepts rich text and links.

Email is always shown and always required

There’s no toggle for it. Shopify rejects a submission without an email address, and a message you can’t reply to isn’t much use. Only the label is editable.

Check where the notifications go before you launch

Submissions go to the sender email under Settings → Store details, not to an address set on this block. If that’s still a personal or agency address, enquiries will land in the wrong inbox and nobody will notice for weeks.

What you can’t do here

The field list is fixed — name, email, phone, message. There’s no way to add a dropdown, a checkbox, or a second text field.

If you need custom fields, conditional logic, or submissions stored somewhere you can export them, use the Shopify Forms app block instead. A Column accepts app blocks, so it drops into the same place this one does.

Tips

• Say what happens next in the success message. “We’ll be in touch” is better than “Thanks”, and “within one business day” is better still — it stops people submitting the form twice.
• Turn off fields you won’t act on. Every field is a reason to abandon the form. If nobody calls people back, drop the phone field.
• Use the disclaimer for the privacy link. Anywhere collecting an email is a reasonable place to link the privacy policy.